Knowledge Article · Customer Self-Service

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Modified (EST) : 11/29/2024 1:33:21 AM

The City of Atlanta makes non-emergency traffic signal repairs that do not create a threat to the public (i.e. one colored light bulb out, signal timing is off, pedestrian crosswalk light is not working).

If requesting a non-emergency traffic signal repair that is not hazardous to the public:

Contact ATL311 at 404.546.0311 Monday through Friday or
Submit an online service request below.

Contact Information

Contact First Name

Contact Last Name

Contact Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Secondary Contact Phone

Request Location

Address Type

Street 1

Street 2

City

State

Postal Code

Highway

Exit

Latitude

Longitude

Additional Information

Customer Notes

Customer

Channel

Case Type

Portal Submission KA Number

Additional Questions Response

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Questions	Answers * (Enter N/A if the question does not apply)
What is the location? Include the quadrant and zip code.
Are there any landmarks?
Include a cross street if applicable.
What color bulb is out?
Is the location dangerous? If location is dangerous, please submit an emergency signal repair.
Is there an issue with traffic signal timing?
If yes ask the customer the time of day that they experienced the issue?
Ask which direction they were traveling.
Customer Notes:

Non-Emergency Traffic Signal Repair

Contact Information

Request Location

Additional Information